Your Travel Companion in the Himalayas
POWERED BY CARING PEOPLE … POWERED BY SERVICE
With a small group of fervent guides and travel experts, Wind Horse Tours was officially launched in Bhutan in 1998. Since then we have expanded cautiously; with office in Minneapolis, followed by operation office in Delhi and Gangtok, Sikkim. We have also recently added Sales and Support team in Phuntsholing, at the border of India and Bhutan, which is also conveniently close to Nepal and Sikkim. With network of offices, our guests receive round-the -clock fanatical support before and during the trip. Our commitment to exceptional service means that our CEOs and Top Managers are on standby—24/7. Once you have booked the trip, you will be provided with urgent contact numbers and email addresses of the CEOs and Managers of your trip.
Over 15 years, we have been doing an honest business and in that time, we have seen travelers bridging gaps between faiths and cultures and proving thereby that we live in a small world, a world with both constructive similarities and fascinating differences. For us, travel is about experience; the experience of becoming involved with a place and its people and therefore bringing you closer to cultures, cuisines, traditions, natural beauty and change. It is more than a way to unwind oneself, but to discover new places and on the way to discovering oneself. Our small group journeys are created keeping these in mind. They are escorted by finest local guides who share our passion and values.
We focus our effort on the services of our Guests (our clients).We believe in building satisfied customer; that spread word for us. It’s the way we do business, and it has been working for us.
At Wind Horse, we are committed to maintaining our inherent belief in the core values that continue to inspire our being and business today. These core values are to provide legendary customer support, to be honest and to provide competitive price without sacrificing the comfort and quality. These values are more than just words on a page; they are ingrained in the culture and daily operation of our offices and field staffs. We expect our staff to demonstrate the principles of responsible travel – respecting people, cultures and environments; in the good will and cross-cultural sharing; and in contributing to sustainable development.
Since the inception, the mandate of Wind Horse has been to establish a structural and operation values based within the realm of democratic framework. We are owned and managed by local partners, an attempt to devolve and allocate the work to the grassroots level, therefore getting the best out of person and the region. Besides our staffs being well paid, the company also dispenses large portion of proceeds as bonuses which has enabled us to retain and attract the best staffs and guides
In these years, we have realized that “big is not always beautiful” Nor being too small. Following on the middle path, our guests’ highlight that they are glad for the attention to the details and a personalized touch to their trip and at the same time, knowing that we have people in places should anything come up.
One element that cut us above the rest is our zeal to guard our flexibility in order to meet our guests’ interests and needs, at the same time embedding an element of fun and joy in what we do without it being perfunctory.
Change and Upgrade
If you are trekking with us, you need not be uncomfortable anymore; we redefined comfort and we have recently upgraded our trekking equipment. For us, structural upgrade is the new buzz words. This is what sets us apart from others.
Recognition & Memberships
Wind Horse is consistently recognized by many organizations for leadership and outstanding business practices. We are members with highest rating of Better Bureau of Business, Tourism Council of Bhutan, Association of Bhutanese Tour Operators and Indian Association of Tour. Operator and many tourism related organizations in the region. We are recommended travel company in the Himalayas, and you will find us listed in all major guide books and travel resources.
Being traveler ourselves
Wind Horse tour doesn’t employ desk bound managers, sales people or marketing wizard. The people who create tours are the same people who answer your emails and the one who knows and loves the regions to the core. You can be assured that you are directly dealing with the expert when you talk to us.
You can meet us in all the major Travel show, be it WTM in London, ITB Berlin, MIIT in Moscow, Tourism fair in Thailand or Adventure fair In USA, we are there. Not only showcasing our innovated and unique products but also propagating our ideal, passion, philosophy and our travel style.
Responsible tourism is – and always has been – one of the driving principles of Explore. We care deeply about travelling in a way that positively impacts the people and places we visit. To us responsible travel means that:
• We ensure people who work for Explore are treated fairly and paid a fair wage
• We learn about and respect the customs and culture of the country we are visiting so that we do not offend local people
• We ensure that local people benefit economically by employing them as leaders, guides and drivers – and by eating in local restaurants and using locally owned hotels where possible
• We minimize our impact on the environment by travelling in small groups, offsetting our carbon emissions, reducing waste and supporting conservation projects
We’ve worked hard at these things to ensure we are welcomed in the places we all love to visit, meaning local people benefit and our groups enjoy a better trip. It could be through some of our great community based tourism experiences, meeting local people or experiencing the pristine wilderness and leaving it untouched.